A Message from the President
Kenneth D. Roberts
As 2016 comes to a close we can look back on the many changes at Mather and in the healthcare industry, with more to come in the New Year. This year we welcomed new residency programs in Psychiatry and Radiology. Together with our existing Internal Medicine and Transitional Year residency programs, we now have 70 residents at Mather. We recently broke ground for a new freestanding ambulatory surgery center in which Mather is a partner along with 19 community surgeons and Pinnacle III, the developer/manager of the facility. The center will have six operating rooms equipped to handle procedures in orthopedics, ophthalmology, pain management, general surgery, neurosurgery and otolaryngology. We are continuing our affiliation discussions with four healthcare organizations-Catholic Health System, Mount Sinai, Northwell Health, and Stony Brook Medicine as we continue to be active participants as a member of the 10-hospital Long Island Healthcare Network (LIHN).
Among our 2016 accomplishments was being named the only Long Island hospital to receive a fourstar rating from the Centers for Medicare & Medicaid Services for patient experience, safety and timely and effective care based on publicly reported data. We were also rated among the best hospitals in New York State in U.S. News & World Report’s annual Best Hospitals rankings. Mather was ranked 19th out of almost 250 hospitals in New York State and was rated as “high performing” for four procedures/conditions – abdominal aortic aneurism repair, COPD, colon cancer surgery and heart failure. Long Island Business News named us Hospital of the Year for 2016. Our Transitional Care Unit again received the top five-star rating from U.S. News’ Best Nursing Homes ratings. But our streak of 9 consecutive A’s for hospital safety ended when we were given a C rating from The Leapfrog Group. This is partly due to changes in the Leapfrog survey, and highlights opportunities to improve patient safety and the delivery of care. You will see an even greater emphasis on becoming a high reliability organization (HRO) next year.
Michael Fishkin, DO and Jacob Sokol, MD were named Physician Advisors for the Clinical Documentation Improvement (CDI) program.
Michael Tofano, MD was named Program Director of the Internal Medicine Residency Program.
Imtiaz Khokhar, MD was named Director of Hospital Medicine at Mather.
We also congratulate Tracey Merritt, who is now working as our full-time in-house Legal Counsel.
It is with great sadness and shock that we lost Maryanne Gordon, Administrative Director of the Professional & Regulatory Department. Maryanne had been a Mather employee for more than 38 years - almost her entire career. She was responsible for guiding us through numerous Joint Commission and Department of Health surveys. Her husband Dennis and son Adam are both Mather employees. We extend our deepest sympathies to them and the entire Gordon family and we will miss her tremendously.
Congratulations to all our 2016 Voyage to Excellence champions: Olga Larios (Leadership); Diane Muller, RN (Standards); Carol Cruz (Bright Ideas); Dan Kass, MD (Physician Leadership); Lisa Moore (Communication); Gospel Ofuyah, RN (Patient Experience); and Lisa Doumas, RN (Employee Engagement). We greatly appreciate your service and dedication to our patients and our hospital family.
Quality & Safety
We will continue our major focus on High Reliability in 2017. A high reliability organization (HRO) is an organization that has succeeded in avoiding catastrophes in an environment such as ours where normal accidents can be expected due to risk factors and complexity. An HRO culture stresses vigilance about potential failures and a willingness to report near misses or failures. In this culture, every person is aware and engaged in creating a culture of safety, and makes use of experts to get it right. We will look at various processes we use to provide healthcare and examine ways to reduce the possibility of an error occurring in each step of those processes. This involves all of us, so if you see something, say something.
Innovation and Growth
In 2017, the Sleep Center will relocate to the first floor of the Medical Arts Building and increase the number of sleep beds from 6 to 8. Thank you all for your continuing efforts at Mather. Plans are underway to begin a Family Medicine Residency Program as we continue to grow our Graduate Medical Education teaching programs.
I wish everyone happy holidays and all the best in the New Year.