Career Opportunities

 
Department: Information Services Weekly Hours: Full Time
Job Title: Computer Operator Shift: Monday-Friday 4:00PM-12:0AM *Includes rotation to holidays. **Must be flexible to help cover other shifts if needed.
Weekends/Holidays: Holidays
Qualifications:

Experience with data entry and maintaining a computer facility.  Must be able to work independently and manage workload, while responding to users’ needs for assistance.  Must be able to answer and respond to telephone calls that come into the hospital switchboard. Understanding of PC architecture is desired. Clinical knowledge is strongly desired.

Duties:
Provide help desk support for users of hospital computer systems. Solve minor hardware/software technical issues via phone.  Provide timely and effective communication with vendors’ support staff.  Ensure that various computer systems are operational. Open tickets for users in Help Desk System. Assist in maintaining a neat, safe and secure computer facility. Ensure that the computer room has all necessary supplies for all shifts (i.e. orders papers, forms, etc). Notify user departments if system problems arise. Enter and reconcile clinical charges daily. Must be flexible to help cover other shifts if needed. Perform tape backups daily and ensure tapes are secured. Provide backup coverage for telephone operators.


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Print job posted on 9/28/2017